Privacy Policy

Effective: April 10, 2013
(Subject to Revision)

Privacy Statement

Pocono ProFoods is committed to protecting your privacy and providing a safe, on-line experience. This Privacy and Security Policy ("Policy") addresses how we collect, protect and use Private Information, when you use our website located at www.poconoprofoods.com, or any other website we host (collectively the "website"), including the website through which our customers place orders. We understand that you care about how your Private Information is used and shared, and we take your privacy seriously.

"Pocono ProFoods", "we", "our" and “us” refer to Pocono Produce Co., Inc., dba Pocono ProFoods and its affiliates (collectively “Pocono ProFoods”). "You" and "your" refer to the individuals visiting and using our website, as well as to the business or organization the user represents. By using the Pocono ProFoods, and any related website, you consent to the practices outlined in this Policy.

Private Information

Private Information refers to identifiable information, such as your e-mail address, name, home or work address, any telephone number, date of birth, and banking information. It also refers to anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

The website may also automatically collect information about your computer hardware and software, which can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by us to monitor website usage and maintain the quality of the service.

Collection and Use of Private Information

Pocono ProFoods collects Private Information from its customers, suppliers and other website users in several ways. When you visit the website, we may ask you for some Private Information so that we can provide you with the products, services, or information that you have requested, including credit and financial information required In order to open a business account with us. When you have an account with Pocono ProFoods and conduct business through the website, we will ask you for information in order to accept process orders, including, but not limited to, your name, shipping and billing addresses, e-mail address, and credit card or other payment information.

In order to extend credit terms to our customers, we may collect Private Information about a business’s credit, and about Individuals who execute personal guarantees.

Pocono ProFoods uses Private Information to support our website and deliver to you the products and services you have requested. Also, the Information is generally used to establish and conduct business with customers, suppliers, Associates and other related business partners.

Use of Internet Monitoring and Cookies

Cookies are small text files stored by your computer browser, when you visit a website. Pocono ProFoods may use cookies to make the website easier and more efficient for the user. Cookies permit us to recognize our users and have them avoid repeating information, such as a billing or shipping addresses. Also, cookies allow us to provide you, our customers, with specifically tailored information.

Through settings on the device you are connecting from, you should have the ability to accept or decline cookies. Please note that you may not be able to access your account information or complete transactions on the Site unless your permit the use of cookies.

We also reserve the right to use outside companies to display ads on our sites. These ads may contain cookies. Cookies received with banner ads are collected by such outside companies, and we do not have access to this Information.

Sharing Private Information

Pocono ProFoods does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. Your Private Information (including, but not limited to e-mail, name, address, telephone number) is not transferred to the third party. Also, we may share data with trusted business partners to help us perform statistical analysis, send you email or postal mail, contact you directly, provide customer support, or schedule deliveries.

Portions of our website may be used for career and employment opportunities, or other human resources purposes. We may depend upon third party business partner to assist with employment recruiting and background screening, and employee benefits administration. For example, we have contracted with various background search, testing and drug screening companies that may provide recruitment related services.

All third parties are directed not to use your Private Information except to provide approved services, and are directed to maintain the confidentiality of your information. Please note that we do not directly supervise these third parties, and we rely on their assurances about protection of Private Information.
Pocono ProFoods may disclose Private Information if required to do so by law, or in the good faith belief that such action Is necessary to: (1) conform to the edicts of the law or comply with a valid subpoena; (2) protect the rights, property or safety of Pocono ProFoods, our Associates, our users or others; (3) act under exigent circumstances to protect the personal safety of users of Pocono ProFoods, our website or the public; and (4) enforce Terms of Use, or credit and payment terms, and for fraud protection.

We encourage you to review the privacy statements of any websites you choose to link to from our website, so that you can understand how those sites collect, use and share information. We are not responsible for the privacy practices or content of such websites, including social media, interactive websites.

Procedure to “Opt Out”

As required by law and outlined in this Policy, so long as you have provided your email address to us, if we intend to use or share any of your Private Information beyond the scope described above, in a manner that we reasonably determine to be incompatible with the purposes for which it was collected, we will work to provide you with the ability to prevent the sharing of this information through "opt out" elections. We seek to provide opt out elections with respect to new uses, even if not legally required to do so. If you do not respond within the period specified in the election to deny us the right to make such use, “opt out” elections will be treated as affirmative consent to the specified uses.

Security of Private Information

Pocono ProFoods secures the Private Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure However, please be advised that with any use of the Internet, there are inherent risks of exposing whatever information is transmitted through the use of the Internet. We do work to protect all your information to the best of our ability, using the technologies that are reasonably available.

Updates to this Policy

We may occasionally update this Policy to reflect company and customer feedback. Please periodically review this Statement to be informed about how your information is protected.

Contact Information

We welcome any comments, questions or concerns regarding this Policy. Please contact us at info@poconoprofoods.com, or (800) 366-4550. We will use all reasonable efforts to promptly address any issue.